Course Overview
Participants will learn and understand how to approach a mix of business and social situations more confidently, build rapport in various work-related contexts, and learn the art of conversation. They will practice using the application of tools and techniques to help them be more confident in meeting new people and establishing rapport to facilitate effective communication at work and in their personal lives.
Learning Units
This course will be conducted in 1 day and consists of roleplays and group discussions
- Fundamentals of building trust and establishing rapport
What defines relationship-building and understanding why it is essential to success in one’s career and personal life - Preparing to Network
What to talk about, intentional planning of questions - Learning the Art of Conversation
Starting and Ending Conversations, etiquette (Do’s and Don’ts), how to banter and make small talk - Relationship-building
Maintaining contact, building lasting relationships with the personal touch, and using social media to widen your reach
- Fundamentals of building trust and establishing rapport
Familiarize yourself with narrow aisle operation if applicable.
Know the emergency procedures and how to handle unforeseen situations.
Stay updated with ongoing training and manufacturer’s guidelines.
Who Is This Course For?
Working professionals and anyone interested to learn how to improve business etiquette
Learn At AAT Training Hub!
Industry Experience Spanning 20 Years
Experienced Trainers with Industrial Exposure
Immersive Learning Through Hands-On Approach
Helpful and encouraging Environment
Certification
Upon fulfilling the course requirements with a minimum attendance rate of 100% and demonstrating proficiency in the assessments, candidates will be awarded a
- Certificate of Completion from AAT Training Hub
FAQs:
Working professionals
Upon successful completion of the course, you will receive
- Certificate of Completion from AAT Training Hub
You can:
- Register online: www.aattraininghub.com/crm
- Call us at 62924804
- Email us at admin@aattraininghub.com
We will get back to you as soon as possible.
About your facilitator:
Ms Ashley Siow
Ashley is an editor and communications specialist who inspires executives, managers and leaders
to build connections in the workplace.
With a background in journalism and more than 20 years working in the arts as an editorial and marketing consultant,
Ashley believes in the power of storytelling to inspire people to change the way they think about communicating.
Her relational skills have helped many young adults navigate the complexities of the working world.
About this course:
English
50,000+
8 hours
$280
137 Cecil Street
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